Legal
Disclaimer
Written in plain English on purpose. It is a notice, not legal advice, and it does not replace the written agreement that governs a paid engagement.
1. General information only
This website describes what we do. It is general information, not advice for your situation, and it is not financial, legal, tax, accounting or engineering advice. Do not act on it without checking it against your own circumstances, and take professional advice where the decision warrants it.
2. Figures on this site
Three kinds of number appear here, and they are not the same thing.
Our pricing rule. “Capped at one month of the return” describes how we set a price: it is arithmetic applied to a figure we calculate with you, and where a price lands under that ceiling varies with the difficulty of the build. It is not a claim about results anyone has achieved.
Hours-back estimates in the catalogue. Every estimate in the solutions catalogue is our own estimate of a typical case, made before we have seen your business. They are labelled as estimates because that is what they are. Your figure will be different, and we measure it with you before anything is priced.
The calculator on the home page. It multiplies figures you enter by two published ones: average weekly ordinary time earnings for full-time adults from the Australian Bureau of Statistics release of 13 August 2026, and the 25 to 46 per cent range of Australian work activities McKinsey estimated could be automated by 2030 (Australia’s automation opportunity, March 2019). Both are cited on the page. The share you set as automatable is an assumption, not a finding about your business, and the result is an order of magnitude for deciding whether to talk to us. It is not an average, a benchmark, a case study or a promise. Nothing you type is transmitted anywhere.
3. We do not guarantee a financial outcome
We calculate a return, we show the arithmetic, and we name every assumption. That is a forecast built on your numbers, and forecasts are wrong in both directions. What we stand behind is the method, the visibility of the working, and the delivery commitments in the signed brief. We do not warrant that any particular saving, revenue increase or return will be achieved, because that depends on how your business behaves after we hand over.
Any statement on this site about a future matter is made on the basis of information available at the time it was written.
4. Estimates before a costing are not quotes
The brief builder on the contact page produces an indicative figure from a stated assumption that 60% of the time you tell us about is automatable. That assumption is a rule of thumb whose only purpose is to help you decide whether a conversation is worth an hour. It is not a measurement of your business and it is not a quote.
5. Systems that use AI
Systems built on large language models produce output that can be wrong, incomplete or out of date, and they can be wrong confidently. Every system we build is designed with a human check at the points where a mistake would matter, and we say in the brief where those points are. Keeping that check in place after handover is the operator's responsibility.
6. Third-party products
We build on tools owned and operated by other companies. Their availability, pricing, terms, features and performance are outside our control and can change without notice. Where a change to a third-party product affects a system we built, we will say what we know, but we are not responsible for that change or for its consequences.
Product names on this site are the trade marks of their owners, and their presence implies no partnership, certification or endorsement.
7. External links
We link to other sites for convenience. We do not endorse them and we are not responsible for their content or their practices.
8. Currency
All amounts are in Australian dollars unless stated otherwise, and are stated exclusive of GST unless stated otherwise.
9. Your rights under Australian law
Nothing on this page excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law in Schedule 2 to the Competition and Consumer Act 2010 (Cth), or any other right that cannot lawfully be excluded. This page is read subject to those rights. See also clause 8 of the terms of use.
Questions about this page
Write to Clarence and you will get an answer from a person, not a template.
Related: How we work, Terms of use