How we work
You see the return before you see the price.
Most firms quote a day rate and hope the value turns up later. We do it in the other order, and we show the arithmetic.
One hour, maximum
You name a process. Both of us are on the call. We listen, then take the data that makes it costable: how often it happens, how long it takes, how many people touch it, and what it costs when it goes wrong. Those are the four numbers that decide whether a build is worth doing.
Forty-eight hours on our side
One document: the return, every assumption behind it, and the price. In that order, so you can check our working before you look at what we are asking. The price is capped at one month of the return, so the build pays for itself inside a month. Where it lands under that ceiling depends on how hard the build is.
A written brief, or nothing
Before anything is built we write down what the system must do in testable terms, what it will not do, and what we need from you. You sign it or you keep the costing and walk away. Nothing gets built against a conversation.
Seven days, then it is yours
Working system, source code, credentials in your name, written instructions, and a recorded walkthrough. We do not hold credentials, we do not keep it on our servers, and no retainer is required to keep it alive. If you never speak to us again the thing keeps working.
The costing
What goes in, and what we leave out.
Counted
- Hours recovered, at the loaded cost of whoever does the work now.
- Rework: what it costs when the manual version goes wrong, times how often it does.
- Revenue that leaks. Unquoted enquiries, unchased invoices, no-shows.
- Licences the new system makes redundant, minus our build cost and anything it costs to run.
Not counted
- Soft benefits. Morale, agility, looking modern. Real, not bankable, so not in the number.
- Growth we cannot trace to the system.
Every assumption is listed by name with the figure we used and where it came from. Disagree with one and the number moves in front of you.
The honest limit
Calculating a return is not guaranteeing one.
We forecast on your numbers, and forecasts are wrong in both directions. What we commit to is the method, the arithmetic being visible, and the delivery in the signed brief. What we cannot commit to is your business behaving exactly as the model says. Anyone promising you otherwise is selling something.
The protection is not a promise. It is a payback period short enough that being somewhat wrong still leaves you ahead. One month as the outside limit is chosen for exactly that reason.
And if a deadline is going to move, you hear it in the forty-eight hour document, before you sign. A deadline you learn about after signing is not a deadline, it is a renegotiation.
Still to be published
Payment terms, the defect-correction window, running costs, GST treatment and our insurance position are being finalised and are not on this page yet. Ask on the call and you will get a straight answer rather than a placeholder.
Next
Bring one process.
One hour, no invoice, both of us. The worst outcome is that you leave knowing what your process costs you.